Memorable, meaningful, and modular
memorable-meaningful-and-modular
Webinar
Modular Content
DD/MM/YYYY
Webinar
15
min. read
1:00:46

Memorable, meaningful, and modular

Published
June 27, 2023
Memorable, meaningful, and modular

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Comparison chart of Multichannel and Omnichannel strategies with icons: Multichannel features info-focused strategy, same message everywhere, customer sorts info, many disconnected views, quantitative data focus; Omnichannel features experience-focused strategy, content evolves with user, customer gets personalized info, unified customer view, qualitative experience focus.
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Subscript

Reach

Digital advertising
Marketing email
Social media
3rd party networks

Reach

Digital advertising
Marketing email
Social media
3rd party networks

Reach

Digital advertising
Marketing email
Social media
3rd party networks

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Reach

Deliver a better experience by connecting channels & content.

Customer understanding

Track HCP interactions to improve marketing and services.

Reach

Deliver a better experience by connecting channels & content.

Reach

Deliver a better experience by connecting channels & content.

Reach

Deliver a better experience by connecting channels & content.

Reach

Deliver a better experience by connecting channels & content.

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Reach

Deliver a better experience by connecting channels & content.

Customer understanding

Track HCP interactions to improve marketing and services.

Reach

Deliver a better experience by connecting channels & content.

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Build the digital ecosystem and omnichannel experience for my key brands
Engage affiliates and empower them to create local omnichannel strategies
Build the digital ecosystem and omnichannel experience for my key brands
Build the digital ecosystem and omnichannel experience for my key brands
Build the digital ecosystem and omnichannel experience for my key brands
Build the digital ecosystem and omnichannel experience for my key brands

Fuse AI and human creativity for next-level pharma content

Today’s buzzword is omnichannel. But there’s also a growing buzz around the pressing dilemma facing every one of us: how do we generate more content, faster, especially for personalised and modular communication, while ensuring that it remains high-quality, valuable and engaging to our customers?

Overloading HCPs with AI-generated content on every channel is obviously not the answer. Yet it's clear that technology holds transformative potential for how we approach work and content creation.

We need a combo deal. We need to combine tech with a better process design and an elevated mindset. The solution lies in blending AI with modular content and the time-honored art of deep thought, staying compliant and human nuance.

In this webinar, we covered both the vast potential of AI in optimising omnichannel while also exploring the importance of redefining what impactful content means in the modern age.

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Meet the experts

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Astellas

Huw Jenkins

Director, Content Strategy
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Otsuka

Jane Urban

Jane Urban Vice President, Customer Engagement Operations
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Bristol Myers Squibb

Shwen Gwee

Former VP & Head of Global Digital Strategy
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Anthill

Rasmus Kalms

CPO

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